Terms and conditions

About us

Our website address is: https://www.tandb.fr.
The TandB site is published by Tea and Bubbles, whose registered office is at 16 rue des Clercs 38000 GRENOBLE, registered in the GRENOBLE Trade and Companies Register under number B501 705 644, represented by its legal representative Mr. Frédéric BABEL acting in that capacity. Contact e-mail address: contact@TandB.fr

Data collection and compliance with the Data Protection Act

You can browse a large part of our site without providing any personal data. However, to benefit from certain services or access your personal account, we will have to ask you for certain personal information.
We are committed to respecting your privacy as well as the personal data that you want to entrust to us. This data is intended exclusively for internal use and is protected. This site respects the exemption n ° 7 of the National Data Protection Commission (CNIL) and respects the provisions of Law 78-17 of January 6, 1978 relating to data processing, files and freedoms, in particular those relating to rights of opposition, access and rectification. To do this, you must send an email to the address contact@TandB.fr with any proof of personal identification.
The TandB site also uses cookie techniques allowing it to process statistics and information on site traffic, to facilitate navigation and to improve the service for your convenience. You can oppose the registration of these cookies by configuring your browser software.

Loyalty program

It is specified that the e-mail address is mandatory for the processing of the member's registration. When joining the loyalty program, you will be asked to "like" one of our pages on social media. You will be rewarded for a loyalty reduction of € 0.50 on your drink for exposure on your pages on your social media.

Comments

When you leave a comment on our website, the data entered in the comment form, as well as your IP address and the user agent of your browser are collected to help us detect unwanted comments.
An anonymised channel created from your email address (also called a hash) can be sent to the Gravatar service to check if you are using the service. The Gravatar service confidentiality clauses are available here : https://automattic.com/privacy/. After validation of your comment, your profile picture will be publicly visible next to your comment.

Media

If you are a registered user and upload images to the website, we recommend that you avoid uploading images containing EXIF GPS coordinate data. Visitors to your website can download and extract location data from these images.

Contact forms

We retain contact form submissions for a specified period of time for customer service matters, but which we will not use for commercial purposes.

Cookies

If you leave a comment on our site, you will be offered to save your name, email address and website in cookies. This is only for your convenience so that you do not have to enter this information if you post another comment later. These cookies expire after one year.
If you have an account and you log into this site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.
When you log in, we will set up a number of cookies to save your login information and screen preferences. The lifespan of a login cookie is two days, that of a screen option cookie is one year. If you check "Remember me", your connection cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.
By modifying or publishing a post, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply shows the ID of the post you just edited. It expires after a day.

Content embedded from other sites

Articles on this site may include embedded content (eg videos, images, articles, etc.). Content embedded from other sites behaves the same way as if the visitor were on that other site.
These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have a connected account on their website.

How long is your data stored

If you leave a comment, the comment and its metadata are retained indefinitely. This will automatically recognise and approve subsequent comments instead of leaving them in the moderation queue.
For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, edit, or delete their personal information at any time (except their username). Site managers can also view and edit this information.

The rights you have over your data

If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data that we hold about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security reasons.
Contact us at this address, contact@tandb.fr, for any request concerning your data.

Transmission of your personal data

Visitor comments can be verified using an automated spam detection service.

WooCommerce : What we collect and store

During your visit to the site, we follow :
• Products you've seen : we use them to, for example, show products you've recently viewed
• Location, IP address and browser type : we use them to estimate taxes and shipping costs
• Shipping address : we'll ask you to enter it to estimate shipping costs before you place an order, and to send the order to you !
We use cookies to track the contents of the shopping cart while you browse our site.
Note : you can detail your cookie policy, and link to this section from here.
When you buy from our website, we will ask you to provide information including your name, billing address, delivery address, email address, telephone number, payment/credit card data and possibly account data such as username and password. This information will be used to :
• Send information about your account and order
• Respond to requests, including refunds and complaints
• Payment processing and fraud prevention
• Configure your account for our store
• Comply with any legal obligation, such as calculating taxes
• Improve the offers of our store
• Send you marketing messages, if you choose to receive them
If you create an account, we store your name, address, email address, and phone number, which will be used to pre-complete order validation for future orders.
We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obligated to continue to retain it. For example, we store order information for 2 years for taxes and accounting. This includes your name, email address, and billing and shipping addresses.
We also store comments or reviews, if you choose to send them.

Who on our team has access to the data

Members of our team have access to the information you provide to us. For example, store administrator and manager have access to:
• Ordering information such as what was purchased, when and where it should be sent,
• Customer information such as your name, email address, and billing and shipping information.
Our team has access to this information to process orders, issue refunds and help you.

Payments

The payment gateway used is STRIPE, an official payment extension by Woocommerce.

App

The Tea and Bubbles app takes the same site data to your mobile devices.

Intellectual property

Tea and Bubbles is the holder of all intellectual property rights relating to the TandB.fr website and its app.

Hosting

GANDI SAS
63-65 boulevard Massena
F-75013 Paris
France
RCS Paris B. 423 093 459
SIRET 423 093 459 00042
APE 6311Z – SAS au capital de 800.000EUR

Website creation

W.I.S.C. / contact : ab@wisc.fr